What your score means
The Collective Resilience Monitor is designed to measure a team’s alignment, collective resolve and confidence in their capabilities to overcome challenges. This involves examining the complex set of relationships, dependencies and interdependencies in teams. A single score can be used to summarise that complexity in a way which can be measured and tracked over time.
The brief summaries below give you a sense of what your score means. We can provide more in-depth and tailored insights from your specific results - please contact us using the form below for your personal report.
Revitalise
At this level, an organisation is doing quite well. The actions taken day-to-day align well with the expectations of our people and the people they serve. Most people are moving together towards an objective or goal. The risk however is that the organisation becomes too complacent and relies too much on past successes. Unforeseen events may impact the organisation in ways not expected, so it is important to maintain the current momentum and ensure people are re-engaged in the organisation’s purpose.
Refocus
At this level, an organisation is generally doing well. It is able to withstand most pressures however some do have the potential to derail the work that is being done. These pressures can come from within our teams, customer demands, the external market, or even a lack of clarity around the purpose and direction of the organisation. There is however a strong desire for improvement. The first step is to identify the factors causing concern, and refocusing them to ensure the whole organisation returns to alignment.
Realign
Organisations at this level are likely to be underperforming. This is often experienced as an inability to meet either financial or customer objectives. Fire-fighting and regular conflicts (expressed or otherwise) are also a feature. Whilst certain aspects of the organisation may be performing well, there is a lack of overall cohesion. To build resilience, specific aspects of the organisation need to be balanced with their opposing counterpart and brought into a shared alignment (e.g. idea generation vs following a plan). In some cases it is the lack of clarity around a purpose or vision that needs work. In these situations, re-establishing the relationships between our people, customers, actions and potential will help.
Review
It is likely that both our people, stakeholders and customers have started disassociating or distancing themselves from the organisation. Work put into missions and visions will have little effect, nor will workshops or activities designed to “re-engage” staff. The organisation may need to review its operation almost entirely. Such a review will highlight the lessons learned and provide a foundation from which the organisation can begin to move forward once again.
Reconstruct
Survival is the critical concern for organisations at this level. It is likely the organisation has no clearly understood purpose, nor does it meet market or team expectations. Slight changes in the marketplace or the team risk putting the entire organisation in jeopardy. The strategy here is to take one thing that is working and use it as the cornerstone from which to rebuild the organisation.
Want to learn more?
Complete the form to receive your personal video report. The report gives you insights into your results and in addition, provides specific actions and next steps that you can take to strengthen your organisation’s capability to overcome challenges.